Koko33 takes every member's privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal information as part of our commitment to transparency and trust.
Your privacy is not merely a legal obligation for us — it is a core value that shapes every decision we make in building the koko33 platform.
All data transmitted between your device and koko33 servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Your personal data is accessible only by koko33 staff with specific authorisation and a legitimate operational need. All access is logged and continuously monitored.
Koko33 has never and will never sell, rent, or disclose your personal data to advertisers or third parties unrelated to our platform's operations.
Your data is stored only for as long as necessary for the stated purposes. We maintain a clear data retention policy and comply with secure data deletion standards.
You have the full right to access, correct, download, or request deletion of your personal data from koko33 systems at any time.
In the event of any data security breach affecting your information, koko33 will notify you within 72 hours via email and in-platform notification.
In operating a safe and trusted online betting platform, koko33 collects several categories of personal information from our members. This collection is carried out transparently and solely for legitimate purposes.
Personal Identity Information:
Financial Information:
Technical Information:
Koko33 collects your personal information through various means throughout your interactions with our platform:
Every piece of information we collect is used for a specific and lawful purpose. Below is a summary of koko33's data usage purposes:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Personal Identity | Account verification, KYC, fraud prevention | Legal Obligation |
| Financial Information | Transaction processing, AML compliance | Contract Performance |
| Technical Data | Account security, fraud detection | Legitimate Interest |
| Wagering History | Regulatory compliance, responsible betting | Legal Obligation |
| Email & Phone | Service communications, security notifications | Contract Performance |
| Usage Data | Platform improvement, internal analytics | Legitimate Interest |
Beyond the purposes above, with your explicit consent, we may also use your information to send you promotions, exclusive offers, and the latest koko33 updates. You may withdraw this consent at any time through your account settings.
Koko33 does not sell or disclose your personal data to external parties for commercial purposes. However, there are limited situations where data sharing is necessary for platform operations:
All third parties who receive your data are bound by confidentiality agreements and are required to meet data protection standards equivalent to or higher than those of koko33.
Protecting your personal data from unauthorised access, loss, or misuse is an absolute priority for koko33. We implement multiple layers of technical and organisational security measures:
Koko33 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be personally linked to you.
As a koko33 member and data subject, you have the following rights regarding your personal data. All requests will be processed within 30 business days:
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete personal data in our records.
Request deletion of your personal data when there is no longer a valid reason to retain it.
Request that we restrict the processing of your data in certain situations while an issue is being resolved.
Request your data in a structured format that can be transferred to another platform.
Object to the processing of your data for direct marketing purposes or on the basis of legitimate interests.
To exercise any of the above rights, please contact our Data Protection Officer (DPO) team via 24/7 live chat within the platform or through the official koko33 email.
Koko33 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the koko33 platform.
In certain situations, your personal data may be transferred to, stored in, or processed in countries outside Malaysia. This occurs when we engage cloud service providers or IT infrastructure that operates across multiple locations.
Koko33 ensures that all cross-border data transfers are carried out with adequate safeguards, including:
The koko33 platform is exclusively for individuals aged 18 and above only. We do not knowingly collect or process personal data of minors.
Should we find that personal data of a minor has been collected without the knowledge of a parent or legal guardian, we will take immediate steps to:
Parents or guardians who suspect their child has registered on the koko33 platform are urged to contact us immediately through our customer support channels.
Koko33 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors.
When significant changes occur, we will notify you via:
The "Updated" date at the top of this document will always reflect the date of the latest revision. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact the koko33 Data Protection Officer (DPO) through the following channels:
For data rights requests (access, correction, deletion, and so on), please clearly state the type of request and include sufficient identity verification information so we can process your request promptly and securely.
Koko33 protects your privacy with the latest encryption technology. Register today and enjoy a safe, fair, and exciting wagering platform alongside more than 50,000 active members in Malaysia.
Your data is protected with 256-bit SSL encryption. Platform for users aged 18 and above only.